cek444 Privacy Policy

1 Introduction & Scope

cek444 ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who use the cek444 platform at cek444.app (the "Platform"). This Privacy Policy applies to all registered players, visitors to the Platform, and any person who contacts cek444 support.

This policy explains what personal data cek444 collects, why we collect it, how we use it, who we may share it with, how long we retain it, and what rights you have in relation to your personal information. It should be read alongside the cek444 Terms and Conditions and Responsible Gaming Policy.

By registering a cek444 account, using the Platform, or providing personal information to cek444 in any form, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2 Data Controller

cek444 acts as the data controller in respect of all personal data collected and processed in connection with the Platform. As data controller, cek444 determines the purposes and means by which your personal data is processed.

For all data protection enquiries, requests to exercise your rights, or complaints relating to the handling of your personal information, you may contact the cek444 data protection team directly via the 24/7 live chat channel on the Platform or by email at [email protected].

3 Personal Data We Collect

cek444 collects only the personal data that is necessary to provide the Platform's services, comply with applicable legal and regulatory obligations, and protect the integrity of the betting environment. The categories of personal data we collect include:

4 How We Collect Your Data

cek444 collects personal data through the following channels and mechanisms:

• Direct interactions : Information you provide when creating a cek444 account, completing identity verification, making deposits or withdrawals, contacting the support team, or responding to surveys and promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including IP address, device identifiers, browser fingerprint, session cookies, and behavioural analytics generated during your use of betting and gaming features.
• Third-party payment providers: Transaction confirmation data received from mobile financial service providers including bKash, Nagad, Rocket, and Upay when you make deposits or request withdrawals. cek444 receives only the data necessary to reconcile and confirm payment status — we do not receive your full MFS PIN or card CVV at any point.
• Identity verification partners: Where cek444 uses a third-party KYC service to verify the authenticity of documents you submit (such as your National Identity Card or passport), that partner may process your identity data on our behalf under a strict data processing agreement.
• Publicly available sources: In limited circumstances, such as fraud investigation or responsible gaming monitoring, cek444 may consult publicly available information sources to verify the accuracy of the data you have provided.

5 Purposes & Legal Basis for Processing

cek444 processes your personal data only where there is a legitimate and lawful basis for doing so. The table below summarises the primary purposes for which we process personal data and the legal basis applicable in each case:

6 Data Sharing & Third Parties

cek444 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with third parties only in the following circumstances:

• Payment processors and MFS providers: We share necessary transaction data with bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other payment partners to facilitate deposits and withdrawals. Each provider processes this data under their own privacy policy and applicable financial regulation.
• Identity verification providers: Third-party KYC and AML compliance partners who process identity documents on our behalf are bound by data processing agreements that restrict their use of your data to verification purposes only.
• Technology and infrastructure providers: Hosting providers, cloud storage services, and cybersecurity partners who support the operation of the Platform. All such providers are contractually prohibited from accessing or using your data for any purpose beyond the provision of their technical services to cek444.
• Fraud prevention and risk services: Specialist providers who assist cek444 in identifying suspicious account activity, unusual betting patterns, and potential money laundering. Data shared with these providers is used solely for the purposes of protecting the Platform and its players.
• Law enforcement and regulatory authorities: Where cek444 is required by applicable law, court order, or regulatory directive to disclose personal data to government bodies, law enforcement agencies, or financial intelligence units, we will do so in strict compliance with our legal obligations. We will notify affected players of such disclosures where we are legally permitted to do so.

All third parties with whom cek444 shares personal data are required to maintain the confidentiality and security of that data and to process it only in accordance with cek444's instructions and applicable data protection law.

7 Payment Data & MFS Providers

cek444 supports deposits and withdrawals via the following Bangladesh mobile financial services and card payment networks: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you initiate a payment transaction, you are redirected to or interact with the relevant payment provider's interface.

cek444 does not store your complete bKash PIN, Nagad mPIN, Rocket PIN, Upay credentials, Visa card number, or Mastercard card details on our servers. Payment credentials are handled directly by the respective MFS or card network provider in accordance with their security standards.

cek444 retains only the data required to reconcile payment transactions and maintain your account's deposit and withdrawal records, including:

• The mobile number or masked account identifier associated with your bKash, Nagad, Rocket, or Upay account
• Transaction reference numbers issued by the payment provider
• Transaction amounts in Bangladeshi Taka (৳)
• Transaction timestamps (Bangladesh Standard Time, UTC+6)
• Transaction status (pending, completed, failed, reversed)

8 Cookies & Tracking Technologies

cek444 uses cookies and similar tracking technologies to operate the Platform efficiently, remember your session preferences, analyse usage patterns, and support fraud prevention measures. The categories of cookies used on the Platform are as follows:

• Essential cookies: Required for the Platform to function correctly. These include session authentication cookies that keep you logged in to your cek444 account during a browsing session. These cookies cannot be disabled without affecting Platform functionality.
• Analytical cookies: Used to collect anonymised data about how players navigate the Platform, which features they use most, and where technical errors occur. This data helps cek444 improve the Platform experience over time.
• Functional cookies: Used to remember your preferences, such as your preferred language, notification settings, and responsible gaming tool configurations.
• Security cookies: Used to detect and prevent fraudulent account access, bot activity, and unusual session behaviour that may indicate account compromise.

You may configure your browser to block or delete cookies at any time. However, blocking essential cookies may prevent certain Platform features from operating correctly, including the cek444 login process and bet placement functionality.

9 Data Retention

cek444 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention guidelines apply:

• Active account data: Retained for the duration of your cek444 account and for a period of at least five (5) years following permanent account closure, in compliance with applicable anti-money laundering and financial record-keeping requirements.
• Transaction records: Deposit and withdrawal records, including associated payment data, are retained for a minimum of five (5) years from the date of the transaction.
• Identity verification documents: Copies of KYC documents (e.g., NID, passport) are retained for a minimum of five (5) years following the completion of the verification process or the closure of the associated account, whichever is later.
• Customer support records: Live chat transcripts and support correspondence are retained for a period of three (3) years from the date of the interaction.
• Marketing consent records: Records of your consent to receive marketing communications are retained for as long as your account is active and for one (1) year following opt-out or account closure.
• Technical and usage data: Anonymised analytical data is retained indefinitely. Identifiable technical data such as IP address logs is retained for a maximum of twelve (12) months.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.

10 Your Data Rights

As a cek444 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the cek444 support team via live chat or at [email protected]. cek444 will respond to all verified data rights requests within a reasonable timeframe.

11 Data Security

cek444 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your device and the cek444 Platform.
• Encrypted storage of sensitive account data, including password hashes, identity document metadata, and payment reference records.
• Access controls limiting internal access to personal data to authorised personnel only, on a strict need-to-know basis.
• Regular security assessments and vulnerability monitoring to identify and remediate potential weaknesses in the Platform's infrastructure.
• Incident response procedures designed to detect, contain, and report any data security incidents in a timely manner.

While cek444 takes the security of your personal data seriously and maintains robust protective measures, no online platform can guarantee absolute security against all possible threats. Players are strongly encouraged to maintain good personal security practices, including the use of a unique, strong password for their cek444 account and vigilance against phishing attempts.

12 Children's Privacy

The cek444 Platform is strictly intended for adults aged 18 years and above. cek444 does not knowingly collect, process, or retain personal data from any individual under the age of 18.

Where cek444 becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately, the associated account will be closed, and any deposited funds will be returned to the originating payment method. If you believe a minor has registered a cek444 account, please notify us immediately at [email protected] so that appropriate action can be taken without delay.

13 Changes to This Policy

cek444 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. When material changes are made, cek444 will notify registered players by displaying a prominent notice on the Platform and, where appropriate, by sending a notification to the contact details associated with your account.

The version of this Privacy Policy currently published on the cek444 Platform is the definitive and governing version. The "Last Updated" date at the top of this document indicates when the most recent revision was made. We encourage you to review this page periodically to remain informed about how cek444 handles your personal data.

Continued use of the cek444 Platform following the publication of any updated Privacy Policy constitutes your acknowledgement of the changes and your agreement to be bound by the revised terms.

14 Contact & Complaints

If you have any questions, concerns, or complaints about how cek444 handles your personal data, or if you wish to exercise any of your data rights as described in Section 10 of this policy, you may contact the cek444 data protection team via the following channels:

• Live Chat: Available 24/7 directly through the cek444 Platform. This is the fastest way to reach the support team, with typical response times of 2–5 minutes during all hours (Bangladesh Standard Time, UTC+6).
• Email: [email protected] — for detailed or formal data protection enquiries. Please include "Privacy Request" in the subject line of your email to ensure your message is directed to the appropriate team member.

cek444 takes all privacy complaints seriously and will endeavour to respond to all formal complaints within a reasonable timeframe. Where your complaint relates to a potential data breach or unauthorised disclosure of your personal information, cek444 will treat the matter as a priority and initiate its incident response procedures promptly.

If you are not satisfied with cek444's response to your complaint, you may have the right to escalate the matter to the relevant data protection authority or regulatory body applicable in your jurisdiction.